The fast food chain is experiencing technical problems in several countries, including Japan, the United Kingdom, Australia and France.

Many private McDonald’s customers. The famous fast food chain was the victim this Friday of a major computer blackout around the world, including France.

In Japan, She explained which was experiencing technical difficulties due to a system failure. He indicated, in another message, that “many” restaurants throughout the country had suspended their activities because of this problem, without specifying the number.

This computer system failure also affected restaurants McDonald’s in Hong Kong, with the control terminals not working. Customers are therefore invited to place their orders directly at the counter.

Problem solved

In addition to these official statements, many customers have complained on social media from Australia, New Zealand, the United Kingdom and even Austria. “The McDonald’s blackout is crazy. I went there this afternoon and the motor and all the terminals were down. A system that can fail in one country is bad, but in several countries as well? It’s crazy,” says for example one customer. in New Zealand the X.

According to another customer in Japan, employees at one restaurant were even forced to calculate order totals on paper.

McDonald’s subsidiary in France was also affected by this “technological collapse.” “The issue has now been resolved. We thank our customers for their patience and apologize for any inconvenience this may have caused,” a McDonald’s France spokesperson told Tech&Co. “We would like to clarify that this issue is not related to a cybersecurity event,” he added.